Privacy Policy

Privacy Statement
Last modified time: [February 2021]

This privacy statement explains how Michu Go ("us", "us" or "our") collects, uses, shares and processes your information.

Michu Go has improved our terms and conditions and privacy policy to make it easier for you to understand the data we collect and its purpose. By purchasing from Michu Go, you agree to the following terms and conditions. Please read them carefully.
What Personal Data We Collect
Depending on the products and services you use, we collect different types of personal data from or about you.
The data you provide: We will collect what you provide when you use our products and services or interact with us (for example, when you create an account, contact us, participate in online surveys, use our online help or online chat tools) Personal data.
Data about payment: If you make a purchase, we collect personal data related to the purchase. This data includes your payment data, such as your credit or debit card number and other card information, as well as other account and identity verification information, as well as billing, shipping, and contact information.
Data about the use of our services and products: When you visit our website, we may collect information about the type of device you use, the unique identifier of the device, the IP address of the device, your operating system, and the Internet browsing you use The type of device, usage information, diagnostic information, and information or location information about the computer, phone, or other device on which you install or access our products or services. Where available, our services may use GPS, your IP address and other technologies to determine the approximate location of the device, so that we can improve our products and services.


How We Use Your Personal Data
We will process your personal information to operate, provide and improve Michu Go products to customers. These purposes include:
Purchase and deliver products and services. We use your personal information to receive and process orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot and improve. We use your personal information to provide features, analyze performance, fix errors, and improve the availability and effectiveness of our products and services.
Suggestions and personalization. We use your personal information to recommend features, products and services that may be of interest to you, determine your preferences and personalize the experience of using Michu Go.
Comply with legal obligations. In some cases, we are legally obliged to collect and process your personal information.
Communicate with you. We use your personal information to contact you about Michu Go products and services through different channels (for example, via phone, email, chat).
advertising. We use your personal information to display interest-based advertisements for features, products and services that interest you. In order to serve you interest-based advertising, we will use information such as your interaction with Michu Go's website, content, products or services. We do not use personally identifiable information (such as name or email) to deliver interest-based advertising. In the advertising industry, we usually use cookies, pixels, and other technologies (collectively referred to as "cookies"), which enable us to measure the advertisements clicked or viewed and to provide you with more useful and relevant advertisements. For example, if we know what advertisement is displayed in your browser, please be careful not to display the same advertisement repeatedly.
Fraud prevention and credit Risks. We process personal information to prevent and detect fraud and abuse to protect the safety of our customers, Michu Go and others. We may also use scoring methods to assess and manage credit risk.
Purposes for which we seek your consent. We may also ask for your consent to process your personal information for the specific purpose of communicating with us. When you agree to our processing of your personal information for a specific purpose, you can withdraw your consent at any time, and we will stop processing your data for that purpose.


How Do We Protect Your Personal Data?
We will regularly scan our website for security vulnerabilities and known vulnerabilities to make your visit to our website as safe as possible.
Your personal information is contained behind a protected network, and only a few people with special access rights to this system can access your personal information, and this information needs to be kept confidential. In addition, all sensitive/credit information you provide is encrypted with Secure Socket Layer (SSL) technology. When users place orders, submit or access their information, we will take a variety of security measures to maintain the security of your personal information. All transactions are processed through the gateway provider and will not be stored or processed on our servers.


How Long Do We Keep Your Personal Data
We will keep your personal information so that you can continue to use Michu G to achieve the relevant purposes stipulated in this privacy policy as required by law. Used for tax and accounting purposes, or communicated to you in other ways. For example, we keep your transaction history so that you can view past purchase records (and repeat orders if necessary) and the address to which the order was shipped, and improve the relevance of the products and content we recommend.


Email Address
When you provide us with your email address or send us an email letter, we will keep your email address. We will not share our email list with third parties for marketing purposes. We use email addresses to communicate with you about your orders and transactions with us or other matters related to the customer relationship between you and us. We retain all information provided by customers, such as registration information, transaction information (for example, the date the customer purchased, the amount and type of purchase) and contact information (for example, name, address, phone number).


Cookies Policy
Michu Go places a small packet of data (called a cookie) on customers' computers and mobile devices, which is a standard practice followed by all online businesses. Cookies are an important part of helping Michu Go provide all customers with a high-quality online shopping experience. After enabling cookies, Michu Go can determine the purchase and browsing behavior of all customers. By browsing Michu Go, the customer agrees to place cookies on the computer. If required, the customer can disable cookies from the browser. For more information about cookies, please read our full cookie policy.

Disclosure of Personal Data

We provide certain personal data to strategic partners who work with us to provide our products and services or to help us market products to customers. We will only share personal data with these companies to provide or improve our products, services, and advertisements; we will not share it with third parties for marketing purposes without your prior explicit consent.

Service Providers

We share personal data with companies that provide services on our behalf, such as website hosting, email services, marketing, sweepstakes sponsorship, contests and other promotions, auditing, fulfilling customer orders, data analysis, providing customer service and conducting customer research, etc. and satisfaction Degree survey. These companies are obliged to protect your data and may be located wherever we operate.

Corporate Affiliates and Corporate Business Transactions

We may share personal data with all Michu Go Limited affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, transfer, split, transfer, sale or disposal of all or any part of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to relevant third parties.

Legal Compliance and Security
It may be necessary for us to disclose personal data (through laws, legal procedures, litigation and/or requirements of public and government authorities within or outside your country of residence). If we determine that it is for national security, law enforcement or other publicly important issues, we may also disclose personal data, which is necessary or appropriate.

Legal Basis For The Processing of Personal Data from EEA Residents

It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

If you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized as follows: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 ("GDPR"). If the processing of your personal data is necessary for the performance of a contract between you and us or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). Where the processing is necessary for us to comply with a legal obligation, we will process your data on the basis of GDPR Article 6(1) lit. (c), and where the processing is necessary for the purposes of our legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f).

Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object to the further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format. You can lodge a complaint with the data protection authority regarding the processing of your personal data.

In order to protect the privacy and security of your personal data, we may ask you to provide data so that we can confirm your identity and the right to access such data, as well as provide you with and maintain our personal data. In some cases, applicable laws or regulations require that we refuse to provide or delete some or all of the personal data that we maintain.

You can contact us to exercise your rights. We will respond to your request within a reasonable time (in any case within 30 days).

California Privacy Rights

This section only applies to personal information collected online and offline by California consumers (excluding our employees, applicants, employees, and contractors). This section aims to address the relevant notification requirements of the California Consumer Privacy Act of 2018 ("CCPA") and uses certain terms that have the meaning assigned to them in the CCPA.
Your information, source and purpose: Please refer to the "What personal data do we collect" section above for a description of the personal information we may collect about you (or collected in the past 12 months), and such The source of the information (for example, directly from you and your device or through certain third parties). These sections also describe the purposes for which we may use or have used the information.
If we have actual knowledge of an individual’s age, we will not sell the personal information of minors under 16 years of age without a certain authorization.
Sharing your information: We may have shared your personal information with certain categories of third parties.
Sell ​​your information: We did not sell personal information in exchange for monetary compensation. As described in the "Cookie Policy" section, we may allow certain third parties (such as certain advertising partners) to collect your personal information through automated technology on our platform in order to provide you with content and advertisements that may be of interest you. As described in the "Cookie Policy" section, you have the right to choose not to disclose your information.
Your rights: According to the exceptions of applicable laws, you may have certain choices regarding our use and disclosure of your personal information, as described below:
Access: You have the right to ask us twice within 12 months to disclose to us the personal information you have collected about you in the past 12 months, as well as detailed information about our collection, use, disclosure and sale of such information ( If there is).
Deletion: You have the right to request that we delete certain personal information we have collected from you.
Opt-out of sales: You have the right to opt-out of certain cookies, as described in the "Cookies Policy" section.
Verification request: To help protect your privacy and maintain security, we will take steps to verify your identity, and then grant you access to your personal information or to comply with your request. In addition, if you ask us to provide you with specific personal information, we will ask you to sign a statement stating that you are an individual consumer and the user of the requested information, and will be penalized for perjury. If you designate an authorized agent to make a request to access, delete or opt-out of sales on your behalf (a) we may ask you to provide written permission from an authorized agent, and (b) for access and deletion requests, we may ask you to send us directly Verify your identity.
Non-discrimination: If you choose to exercise any of the rights stipulated by the CCPA, you have the right not to accept our discriminatory treatment. As described in this section, it can be provided in other formats by requesting to contact us, as described in the "How to Contact Us" section below.

Third-Party Websites and Services

Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services.We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

Data Security, Integrity, and Retention

We use reasonable technology, management and physical security measures to protect and help prevent unauthorized access to your data and the correct use of the data we collect. For example, access to your personal data is limited to our employees, contractors and agents who need to access such data to perform their assigned duties.

It is important to take precautions to prevent unauthorized access to Michu Go products, account credentials, and computers or other devices. If you believe that the security of your account or personal data has been compromised, please contact us immediately. Please note that despite our best efforts, no security system is impermeable. If a security breach occurs, we will immediately notify you and the appropriate authorities in accordance with legal requirements.

Unless a longer retention period is required or permitted by law, we will retain your personal data to the extent necessary to achieve the purposes outlined in this privacy statement.

Children
Our online channel is for general audience use only and is not aimed at children. We will not knowingly collect or solicit personal information of children under the age of 13 (or other relevant ages, as applicable in accordance with relevant laws) through our website and applications. If we know that we have collected personal information from children under this age, we will immediately delete that information from our records. If you think that a child under this age may have provided us with personal information, please contact us.

Data Transfers, Storage, and Processing Globally
When we share your personal data with our partners, Michu Go affiliates and service providers, your personal data may be transferred to and/or accessed from countries outside the European Economic Area. In this case, we will enter into model contract clauses approved by the European Commission, or rely on other legal basis (if applicable) or "Privacy Shield", or use internal approvals approved by the following agencies in our partners or service providers Binding company rules in the case of policy: European Data Protection Agency.

Contacts,Notices & Revisions
If you have any questions about Michu Go's privacy, or want to contact one of our data controllers, please contact us and provide a complete description, and we will try our best to solve the problem for you.

Our business is constantly changing, and our privacy statement will also change. You should always check our website to see recent changes. Unless otherwise stated, our current privacy statement applies to all information we hold about you and your account. However, we abide by our commitments and will never materially change our policies and practices so that they can reduce the degree of protection of customer information collected in the past without the consent of the affected customers.

How to contact us

If there are any questions regarding this privacy policy you may contact us using the information below.

https://www.michugo.com

Email Address: service@michugo.com

If you would like us to update information we have about you or your preferences, please contact us by Email.