Shipping & Tracking
DELIVERY & SHIPPING
Delivery Time= Processing Time + Shipping Time
For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.
Processing time differs from product to product. All items are made-to-order and generally request 3-5 business days to handcraft. Items at different stages may require extra time. Please refer to a more accurate processing time noted under the add-to-cart button.
|US,UK,AU,FR,DE,IT,ES||11-13 Business Days||Free|
|Other Countries||15-18 Business Days||Free|
*Please note that the time frame mentioned above doesn't include production time and does not account for delays caused by vendors or service and weather disruptions.
The address can be changed before we ship your orders. However we are unable to change the shipping method or address once we ship your orders.
SHIPPING DELAY INFORMATION
*Britain: Postcodes of the delayed areas - CM6,CM7,ME4,ME5,DY10-DY12,DY14,LU7,CT7-CT9.
*Ireland: The delivery time in Ireland will be extended by 7 days.
*Canada: Delivery times in most regions are affected and delayed.
You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site. If you require further tracking information, please contact us
When your order are shipped, you will receive a shipping notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped.
When the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs.